Training & Workshops

After analysing your companies emergency plan and crisis organisation, we prepare a scenario, including sub-scenarios, which we present to your crisis response organisation during the workshop. Your crisis response organisation should manage this scenario during the workshop based upon the companies crisis management plan and crisis communication plan.

During the workshop, specific participants from your crisis management organisation will receive additional information or assignments (sub-scenarios) which may influence the course of the event and thus the respond strategy of your crisis management team. During this workshop, a crisis respond will be simulated as realistic as possible in order to test the strength of your contingency plan and the capabilities of your crisis management organisation.

With support of observers and video recording we are able to evaluate the behavior of your crisis management organisation. During the workshop, everyone can press the “pause” button to discuss the current approach, the attention points and the way forward. By this we are creating a safe environment for the participants and a fast learning and improvement loop.

After the workshop we evaluate with all participants the way they act during the workshop. All learning moments and identified improvement points are documented in a structured report.

This workshop can be combined with an awareness training prior to the workshop.

Workshop tasks and content

• Intake meeting to align upon goal and set-up of the workshop
  • Option 1: Table Top eXercise (TTX)
  • Option 2: Crisis Simulation (CS)
• General: the workshop can be clearly communicated in advanced to the participants (prepared attendees) or not  (unprepared attendees)
• Potential objectives (or combination):
  • Assessing the added value and content of available documentation and information sources
  • Assessing the interaction between members of a disaster team and between all the teams
  • Assessing decision-making process
  • Assessing the resilience and creativity of the crisis management team
  • Checking weaknesses / pitfalls  in your crisis plan
  • Checking the crisis communication plan
• Analysis of your emergency plan and crisis management organisation
• Preparation of overall scenario and (sub)scenario’s
  • Result : exercise / test scenario
• Tuning of scenario with contact person
• Facilitating workshop evaluation (evaluation with coffee/tea and a snack / cake).
• Using an evaluation form that participants must complete and return within 2 weeks after the end of the workshop.
• Documenting and presenting possible improvements resulting from the workshop.

Optional: (awareness) training prior to crisis exercise

• A training course of 2 to 4 hours prior to the workshop will be included in the quotation for the workshop in accordance with our in-company training price table.
• Execution/facilitation of crisis exercise workshop
  • Duration of workshop: max 2 hours.

Who should attend this workshop?

For every organisation who would like to verify the usability of their own emergency plan(s) and the capabilities of their crisis organisation. Potential participants of this workshop are mainly members of the crisis management team (CMT) or persons who have the responsibility to manage, co-ordinate and/or combat the crisis.

Tip: Make photos / videos during this workshop which can be used as PR material or to create BCM awareness within your own organisation (e.g. by using them as input for an article about the crisis workshop on your intranet page).

Duration

Half a day (morning or afternoon)

Experience shows that participants are under considerable pressure during such crisis exercise. We therefore advise to plan such exercise towards the end of the working week (Thursday / Friday).

Dates and locations

To be determined.

Language:

The workshop can be provided in Dutch or English.

Your workshop facilitator

Henny Raadschilders, CBCP, CISSP, CRisC, CISA, CISM, CSSP

Your investment

This half-day workshop, including preparation, implementation and report out requires an investment of € 4499,- excluding VAT.  Excluding any additional costs for an (awareness) training (optional), other specific wishes or demands from your side. Excluding travel and/or accommodation costs when applicable.

Terms and conditions

1. Our general terms and conditions apply to all our training courses.
2. After we have aligned upon your wishes and requirements with respect of the set-up of the workshop we will provide you a structured (financial) proposal of the workshop for final approval.